Compatibility

Our product is compatible with all the major bead brands out there. It works on the European bead system, which means if you have an existing bracelet our beads can be incorporated with your current bracelet.

If you have beads from any other brand and would like to purchase a bracelet from us, your beads will be compatible with our bracelets as most brands work on a standard chain width and bead circumference.

 

What are the glass bead charms made of?

The Glass

Our medium of glass used for our products is very durable and strong quality.

The Italian glass Murano is one of the most well known, quality glasses available to lampworkers and other glass artisans in the industry.

It is one the oldest glass used with some family secrets still intact on its chemistry make up.

As the company Murano Studio’s we mainly use Murano glass and on occasion glasses from the USA and other parts of Europe.

Supplementary materials

On occasion other than glass, we use metal like gold or silver in our product that comes in various forms. Cubic zirconia’s can also be seen in some of the designs.

The bracelets and clasps

All the bracelets are sterling silver and the chains are imported from Italy.

The leather bracelets are produced locally in conjunction with local goldsmiths.

 

How durable is it?

Quality assurance

The type of glass we use is of the best and highest quality available. This on its own already makes all the difference.

Every one of our beads endures a strict quality control procedure, to ensure we deliver the best possible quality product to our clientele.

Warranty

Murano Studio’s will repair or replace manufacturing faults free of charge up to 1 year from the original date of purchase. Please retain your original receipt as this will be the warranty for your purchase; in the case of the purchase being a gift please pass on the receipt on to the gift recipient.

Murano Studio’s shall have n o obligation to repair or replace the item until the defective product is returned to Murano studio’s HR. The replacement product will resume the remainder of the warranty period left, or 3 months whichever period is longer.

Murano Studio’s warrant all products against defects in material and workmanship under ordinary consumer use for 1 year from the original purchase date.

Exclusions and Limitations

This limited warranty does not apply to damage caused by accident, abuse, misuse or misapplication.

Stretching of the Murano Studio’s bracelet is no considered a manufacturing defect.

Don’t expose your Murano Studio’s products to any harsh chemicals or environment’s, as they will or can alter the appearance of your product.

These could include but are not limited to, spas, hot tubs, pools, silver liquid polish and any other jewelry cleaner.

How to store your products?

Your jewelry should be stored away from direct natural sunlight and in a heat protective jewelry box or pouch. It can also be stored in a zip-seal bag made of polyethylene or Mylar. Please never use polyvinyl plastic bags, they contain sulfur compounds or rubber containers which will cause the sterling silver to tarnish faster.

Don’t store your jewelry in the bathroom.

Please note that our boxes we packaging our products in are not airtight and tarnishing will occur over time.

Tarnishing and Oxidation

This is a perfectly normal occurrence; it happens over time as we wear our jewelry, this is not a defect. The oxidized jewelry can be cleaned with a special soft jewelry cloth.

Leather

Leather is a natural product that will benefit from careful protection. Leather will absorb liquids and this could cause discoloration. Leather will stretch and relax as time passes, this perfectly normal and is not considered a fault or defect.

Leather will also vary in color, this is a natural property of leather, and your skins oils can also cause the leather to go lighter over time.

Don’t twist the leather when adding on your charms, add a maximum of 10.